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How To Cancel Perplexity AI Subscription – Step-by-Step Guide

Learn how to cancel your Perplexity AI Subscription step-by-step. Say goodbye to unwanted charges today.

December 26, 2023 04:09 How To Cancel Perplexity AI Subscription – Step-by-Step Guide

In the ever-evolving landscape of technology and artificial intelligence, subscribing to services like Perplexity AI can be both exciting and beneficial.

However, there may come a time when you decide to cancel your subscription for various reasons.

Whether it's due to changing needs or exploring other options, this step-by-step guide will walk you through the process of canceling your Perplexity AI subscription seamlessly.

Understanding Your Perplexity AI Subscription

Before diving into the cancellation process, it's crucial to have a clear understanding of your Perplexity AI subscription. Take note of the following:

Subscription Plan: Identify which subscription plan you are currently on. This could be a monthly, quarterly, or annual plan.

Billing Cycle: Note when your subscription renews. This will help you avoid unnecessary charges.

Cancellation Policy: Familiarize yourself with Perplexity AI's cancellation policy to understand any potential penalties or refund eligibility.

Gather Your Account Information

To ensure a smooth cancellation process, gather the necessary account information. This typically includes:

Login Credentials: Your username and password for accessing your Perplexity AI account.

Payment Information: The credit card or payment method linked to your subscription.

How To Cancel Perplexity AI Subscription?

Follow these steps to cancel your Perplexity Pro Subscription plan-

1. Go to Perplexity Website and log in to your account

2. Tap on your profile and go to your Account Settings

3. Scroll to Settings and tap on the Subscriptions button under Perplexity Pro

4. Then, tap on the Manage Plan button

5. Then, click on the Cancel Plan from the Current Plan page.

6. After canceling your pro plan, you will be redirected to the Perplexity Free Version.  

How To Cancel Perplexity AI Subscription Via Email?

1. You can also contact the Perplexity customer service team to ask them to cancel your subscription

2. You can reach out to their team via Email

3. Composed an Email to their team and write in detail that you want to cancel Perplexity Subscription

4. Send that email to support@perplexity.ai 

How To Delete Perplexity AI Account?

Follow these steps to delete your Perplexity AI Account-

1. Go to the Perplexity Website and log in to your Account

2. Click on the Profile and navigate to the Settings section

3. Go to the Account section

4. Tap on the Delete Account link next to it 

5. Confirm your deletion

Frequently Asked Questions

What Happens To My Account When I Cancel Subscription?

Your Perplexity Pro Account will automatically be shifted to the Perplexity Free Account after canceling the subscription. You can’t access any of the subscription benefits after that. 

How Can You Request A Refund From Perplexity?

You will only get a refund if you get a duplicate subscription from them and are charged in the wrong way. To request a refund, send an Email to support@perplexity.ai 

Is It Possible To Pause The Perplexity Subscription?

No, subscribers are not allowed to pause their Perplexity Subscription.

How Long Is The Perplexity Free Trial Period?

Perplexity provides its users with a 7-day free trial period. 

How To Contact Perplexity Customer Service?

You can send an Email to the Perplexity service team at support@perplexity.ai 

Conclusion

With the advancement of Artificial Intelligence, many AI tools are available on the internet. The best part is that you can access them for free. 

With this, we conclude our “Perplexity AI Cancel” topic. We hope that you will get the information that you are looking for. 

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